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Where To Report a Daycare in Texas

Grimes & Fertitta > Personal Injury  > Negligence  > Where To Report a Daycare in Texas

Where To Report a Daycare in Texas

Sad child sitting on the floor alone, not being taken care of at daycare.

Ensuring the safety and well-being of children in daycare settings is a paramount concern for parents and daycares alike. While the majority of daycares in Texas adhere to strict regulations and prioritize child safety, situations arise in which children are placed in danger because of daycare negligence.

Parents who have concerns that their child has been endangered are probably wondering where to report a daycare in Texas, and whether or not they can sue that daycare for negligence.

The Houston negligence lawyers at Grimes & Fertitta are here to talk about who oversees daycares in Texas, how to know if the daycare’s behavior constitutes negligence, and tell parents exactly how to report a daycare that harmed their child.

If you or a loved one has had a child harmed by the negligence of a daycare in Texas, call the daycare injury lawyers at Grimes & Fertitta today at (713) 224-7644.

How to look up daycare violations in Texas

In addition to knowing how to report daycare concerns, parents and guardians in Texas can be proactive about the safety of their children by accessing information about daycare violations online. The Texas Department of Family and Protective Services (DFPS) provides an online portal where individuals can look up daycare violations.

Knowing how to look up daycare violations in Texas empowers parents to make informed decisions about the childcare facilities they choose for their children. Regularly checking for violations adds an extra layer of protection, enabling parents to stay informed about the compliance and safety record of a daycare facility, and increasing the chances that they choose a secure and nurturing environment for their little ones.

What agency oversees daycares in Texas?

Who investigates daycares in Texas? Texas Health and Human Services (HHS) regulates childcare providers in Texas. Some services that the HHS provides for child care regulation and education include:

  • Regulation of all childcare operations and all child-placing agencies with the health, safety, and wellbeing of children in mind.
  • Permitting and ongoing monitoring of operations and agencies for compliance with state laws and regulations.
  • Investigating complaints of violations in childcare standards or safety regulations.
  • Communicating with the public (parents, mainly) about which childcare operations are complying with standards of care and how.
  • Helping childcare facilities meet standards and remain in compliance with rules and laws.

While Texas Health and Human Services oversees daycares on a systemic level and is in charge of investigating claims against daycare providers, you can also contact the Texas Department of Family and Protective Services about abuse specifically. They don’t accept abuse reports through form or email submissions, so you need to either call the hotline at 1-800-252-5400 or, for those wondering where to report a daycare in Texas online, use

Types of negligence in childcare

There are many types of negligence that can be committed by a childcare facility that could end up harming your child.

  • Physical negligence can result in injuries and can be brought about in any number of ways.
  • Emotional negligence can include verbal abuse, dismissive behavior, or failure to provide adequate emotional support.
  • Health and safety negligence can come from unclean or unsafe environments and can result in a lot more than obvious physical injuries.
  • Supervision negligence, or neglect, can lead to all kinds of dangerous situations for your child.

The following scenarios can result from common examples of negligence in child care:

  • Your child was lost, injured, or otherwise harmed because of insufficient supervision.
  • Your child was given a food or substance that they are allergic to, and the daycare was aware of this allergy or potential for harm.
  • Your child was injured because the daycare did not provide a safe environment. This can include dangerous toys or furniture, the presence of toxic chemicals or medicines within reach of children, and more.
  • Your child was harmed by an unqualified or dangerous individual hired by the daycare without proper screening.

Your child being hurt at daycare doesn’t necessarily mean that the daycare provider is negligent — accidents do happen in situations involving children — but you should trust your instincts. If your child is hurt and there is no good reason, stories aren’t matching up, or you suspect that something is wrong, you should report it. But how do you report a daycare?

Continue reading to learn more about the elements of negligence claims.

How do I write a complaint letter to a daycare?

Rather than wondering how to write a complaint letter to a daycare provider, you should be asking how to report a daycare in Texas. Keep in mind that you can either report a complaint to Texas Health and Human Services or report abuse to the Texas Department of Family and Protective Services.

  1. Gather pertinent information about your complaint. Just like any other personal injury claim, you will need names, contact information, and as much evidence as you can find that your complaint occurred.
  2. Decide which program you need to contact. Don’t let your complaint get lost in governmental bureaucracy. Send it to the right place and make sure that you’re talking to the right people.
  3. Report the issue to the correct authority. 
    1. Complaints not involving abuse should go to this form or 1-800-720-7777.
    2. Complaints of abuse should be lodged at or 1-800-252-5400.
  4. Contact a daycare injury attorney.

After you’ve removed your child from the dangerous situation and reported the negligent daycare, you can turn your attention to contacting an experienced personal injury attorney to discuss suing that daycare for negligence.

Have legitimate grounds to sue? The daycare injury attorneys at Grimes & Fertitta are here to help.

Now that you know where to report a daycare in Texas, you can go ahead and report the childcare organization responsible for your child’s injury. Unfortunately, this doesn’t mean that the battle is over.

Complaints for negligence aren’t always heard, and justice isn’t always swift — even when it comes to innocent children. If you or a loved one have had a child harmed due to the negligence of a daycare provider in Houston or The Woodlands, you may be owed compensation.

The trusted personal injury attorneys at Grimes & Fertitta are here to help. Call Grimes & Fertitta today at (713) 224-7644 or contact us online to schedule your free consultation and begin the process of getting what you deserve.

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